Ratings & Reviews

Overall Rating

4(401 reviews)99.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Tiffany B. - |Recommended: YesI am so glad that I moved h... — I am so glad that I moved here to practice my experience As for me being single mother of two, and learning how to use my budget so I can be prepare for the future, maybe buying a house with comfortable budget.
Review From Modern Messagesubmitted by Sergio P. - |Recommended: YesWell I am 10 years old and ... — Well I am 10 years old and I have always done well in these apartments and they have treated me very well. it has all the services are treated very well in the gym swimming pool they have an event for children etc.
Review From Modern Messagesubmitted by Ruth S. - |Recommended: YesWith the current pandemic, ... — With the current pandemic, they've been really responsive to the needs of the community. They have consistently passed across online information and updates about Covid 19 pandemic and how to stay safe within the community. Also as a kind gesture, our rent was not increased and they gave a pretty discount on the first month rent after we renewed our lease.
Review From Modern Messagesubmitted by Aderonke O. - |Recommended: YesThe apartment is conducive ... — The apartment is conducive and common areas are kept clean. The environment is cool and calm no noise pollution or disturbance. Neighbors also relate well with courtesy.
response from property -Hi Aderonke, we are delighted to read your praise for our well-kept grounds and peaceful atmosphere! Your comfort and satisfaction are our No. 1 priorities, so always feel free to reach out with whatever questions or concerns you may have.
Review From Modern Messagesubmitted by Yasmin S. - |Recommended: YesHas tons of space to take l... — Has tons of space to take long walks. The gym pool,and kids park is all near each other. Theirs also a dog park were you can take your dog play.
response from property -Thank you for taking the time to review us, Yasmin. It's great to hear that you are enjoying our community's top-notch amenities and pet facilities. Please don't hesitate to let us know if there is anything we may do to improve your experience further.
Review From Modern Messagesubmitted by Yolanda F. - |Recommended: YesMy resident experience has ... — My resident experience has been great this far, the living environment is healthy. It's convenient to have all the things I need right at my fingertips. Ex laundry room, locked mailbox, air conditioning, and extra closet space. I love the surrounding peace of the community and all of the amenities. I will be glad when the gym and pool reopen so that we can enjoy more of the community.
response from property -It's great to hear from you, Yolanda. We're pleased to hear that you feel at home in our community and are enjoying everything it has to offer. We hope you continue to be happy here for many years to come.
Review From Modern Messagesubmitted by Gunjal S. - |Recommended: YesAll people helpful and taki... — All people helpful and taking care of community during this pandemic. Cleaning and providing necessary amenities in community. Also helping community with relaxation of rent
response from property -We appreciate you sharing your heartfelt enthusiasm about our community, Gunjal. Our residents' peace of mind is our top priority, and we are delighted that our hardworking team's efforts are appreciated. Thank you for being a part of our community!
Review From Modern Messagesubmitted by Julio S. - |Recommended: YesSo far everything has been ... — So far everything has been good. I like everything they have to offer here. It’s better than the apartments where I used to live where I felt like I couldn’t do as much here
response from property -Julio, thank you for sharing your five-star review with us! Everyone on our team is committed to maintaining an exceptional living environment, so please let us know if there's anything else we could be doing to improve your experience: just drop us a line at thepreserve@trinity-pm.com with any questions or suggestions.
Review From Modern Messagesubmitted by Dylan S. - |Recommended: YesSo far, everything has been... — So far, everything has been pretty good My favorite part is the gym and the soccer field here It stinks that we're in this current situation, I'd be enjoying my time at the gym and on the field
response from property -Dylan, thank you for sharing your great feedback on our amenities! No one's sadder than us that our residents can't enjoy them as fully as they normally would, but we promise that we're doing everything possible to cooperate with local and federal guidelines so you all stay well and can get back to the exceptional living experience you deserve as soon as possible. If you have any questions, please email us at thepreserve@trinity-pm.com.
Review From Modern Messagesubmitted by Sonia B. - |Recommended: YesPretty good for the most pa... — Pretty good for the most part but things be breaking with the slightest touch but it whatever I guess I like going out on walks the scenery is decent
response from property -Sonia, it is lovely to hear that you're enjoying the views and the atmosphere in our community! Out of concern for our residents and team members, our Facilities team is available to complete all emergency maintenance requests. Non-emergency requests will be completed at a later date. If there is any matter which requires the attention of our maintenance team, we are eager to resolve it as soon as we are able to do so. Please don't hesitate to reach out to us at thepreserve@trinity-pm.com with more details anytime.
Review From Modern Messagesubmitted by Donna R. - |Recommended: YesSpacious, beautiful view to... — Spacious, beautiful view to the courtyard, large balcony Staff helped me with a noise problem that I was having. Maintenance is friendly, respectful and know what they are doing. Love it here
response from property -Donna, thank you for sharing your positive experience with us. It sounds as though your time here has been all-around wonderful. If there is anything you need as time continues, please let us know. We are always here to help.
Review From Modern Messagesubmitted by Heather W. - |Recommended: YesWe have been here for just ... — We have been here for just shy of 3 years now and have enjoyed our time here. The apartment management has done a great job updating and up keeping the Apartments and the amenities
response from property -Thank you for the kind shout-out, Heather. We couldn't be happier to hear how pleased you've been with our team's efforts to keep our community beautiful these three years now!
Review From Modern Messagesubmitted by Kevin B. - |Recommended: YesI lived this apartment comm... — I lived this apartment community for over 10 years. I love this community because it's easy to excess highway and Woodfield Mall. Very Kind apartment community worker's.
response from property -Thank you for taking the time to share your excellent remarks, Kevin. We are delighted that our hardworking team and prime location have continued to surpass your expectations for over ten years! Thank you for choosing us as your home!
Review From Modern Messagesubmitted by Trevor F. - |Recommended: YesI have lived here for almos... — I have lived here for almost 4 months now, and things have been great. The parking towing seems a little over the top but everything else has been wonderful.
response from property -Trevor, thank you for sharing your enjoyable experience in our community! We've made note of your comments regarding the enforcement of our parking policy, and we'll keep it in mind as we make decisions for the future.
Review From Modern Messagesubmitted by Leticia L. - |Recommended: YesThe nieghborhood is amazing... — The nieghborhood is amazing as far as the type of neighbors I have. The community itself has improved a lot since the new managemnt. The are is cleaners and it seems that they have set guidelines in which are being followed. The apartment buildings are maitained regularly but I do unserstand that it is very hard to keep up as, myself, I have neighboors a few doors down who I see frequently loitering inside the building.
response from property -Leticia, it's so lovely to know that you think highly of our team and our community! Thank you for letting us know you're happy with our maintenance and upkeep. If you would like to discuss your concerns about your neighbors in greater detail, we're available to assist you at thepreserve@trinity-pm.com.