Ratings & Reviews

Overall Rating

4(522 reviews)99.4% of customers recommend this property

Rating Per Category

Parking
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Grounds
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Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Brianda T. - |Recommended: YesIt has been super great. Ou... — It has been super great. Our neighbors are so nice we really enjoy being part of this apartment community. And we hope this year is the same.
response from property -Brianda, it makes us happy to see your review! We are so excited to hear that you love being a part of our friendly community.
Review From Modern Messagesubmitted by Sarah B. - |Recommended: YesIt’s a beautiful community.... — It’s a beautiful community. My neighbors are wonderful people are so are the residents. Lots of kids that my daughter can play with. Lots of green grass for picnics.
response from property -Sarah, thank you for your review. It is great to know that our community has provided you with such a quality home. If you need anything from us, please do not hesitate to let us know.
Review From Modern Messagesubmitted by John L. - |Recommended: YesSamina John is great, polit... — Samina John is great, polite, and professional. She has been very helpful with the process of moving into the apartment. The rest of the leasing and maintenance staff have been great.
response from property -John, thank you so much for reviewing your interactions with Samina as well as the rest of our team! We are truly fortunate to have so many top-notch professionals maintaining our community.
Review From Modern Messagesubmitted by Jose T. - |Recommended: YesHi there, we’d loved this a... — Hi there, we’d loved this apartment, close to stores, express highways, better schools for my kids, We choose the location and great service from the apartment office. Thanks
response from property -Jose, it is great to hear such great feedback. We are glad that our residents, team, and location all work toward making you feel at home. Thank you for choosing us and sharing your positive experience with us.
Review From Modern Messagesubmitted by Ok H. - |Recommended: YesI love my apartment communi... — I love my apartment community. I lived this apartment community for about over 10 years. Was good rant price and fast access to highway. Best is Woodfield mall.
response from property -We are so glad that you love your apartment! Knowing that you have lived here for over a decade and continue to be so satisfied with our quality and value means the world to us. Thank you so much for the review.
Review From Modern Messagesubmitted by Carly C. - |Recommended: YesIt been very good her love ... — It been very good her love the people love everything about this place so quite and peaceful and love that u get free coffee and snacks love the neighbor ors
response from property -Carly, we are so glad to hear that you are enjoying yourself in our community! It means the world to us to know that our hard work has been paying off. Thank you for the review.
Review From Modern Messagesubmitted by Priyanka P. - |Recommended: YesMario was very wonderful an... — Mario was very wonderful and provided excellent service. He made our move every smooth without any stress. The community is always clean and very safe.
response from property -Priyanka, thank you for letting us know how valuable Mario's assistance has been for you! He works tirelessly to ensure that every residents' needs are met with minimal stress, and we appreciate your acknowledgment for him.
Review From Modern Messagesubmitted by Victor A. - |Recommended: YesMario was amazing and provi... — Mario was amazing and provided us will the help we wanted. I loved how he showed us the accommodations and would ask us if we had any questions.
response from property -Victor, it is so kind of you to recognize Mario for his excellent service! We are glad to hear that he was able to provide you with helpful information about our community and answer all of your questions.
Review From Modern Messagesubmitted by Siriporn M. - |Recommended: YesVery quite, peaceful,natura... — Very quite, peaceful,naturally , very friendly neighbors, clean, gym look good, swimming pool, a yard for my little for running, playground and its close to shopping areas, costco ikea, etc.
response from property -Siriporn, thank you for taking the time to share your excellent remarks. It means a lot to us that you enjoy so much in our community, like our top-notch amenities, prime location, and peaceful atmosphere. We appreciate your support!
Review From Modern Messagesubmitted by Charlie P. - |Recommended: YesSo far so good for now. No... — So far so good for now. No problem yet. Peaceful, quiet and lovely apartment. I have not used the gym yet but I believe it would be nice.
response from property -Charlie, thank you for taking the time to share your excellent remarks. We hope that you will continue to enjoy our peaceful atmosphere and that you will check out our top-notch amenities soon! We are so glad to have you here with us!
Review From Modern Messagesubmitted by Rachel B. - |Recommended: YesNice and quiet, management ... — Nice and quiet, management made my move seamless and very easy. Everything is a five minute drive from my apartment. The neighborhood is great.
response from property -Rachel, we are happy to hear that your move has been seamless and that our location and atmosphere are a great fit for you. Welcome, and please do not hesitate to reach out to us if
Review From Modern Messagesubmitted by Keysha H. - |Recommended: YesMy application and move in ... — My application and move in experience was not pleasant. The people in the office do not communicate with each other, so when the person who is doing your move in is absent out the office than everything will be at standstill and there is no way around it. Other than that, my experience as a resident has been pleasant so far.
response from property -Keysha, thank you for your review. We are happy to hear that your experience has been pleasant. We are sorry to hear that you were dissatisfied with your move-in experience and hope to find ways to improve for future residents. When you have a moment, please email our team directly at thepreserve@trinity-pm.com with your feedback. Thank you again.
Review From Modern Messagesubmitted by Pratik W. - |Recommended: YesGreat I love everything he... — Great I love everything here. I like the gym, the swimming pool, the maintenance, the front desk people. Everyone around me is good too
response from property -Pratik, thank you for letting us know how much you are enjoying our amenities! Our team is so excited to hear that you love your home.
Review From Modern Messagesubmitted by Kevin B. - |Recommended: YesVery nice apartment communi... — Very nice apartment community and easy access to highway and low traffic. The Preserve at woodfield crossing is a great place to live with a family. I love my apartment community and I lived this community over 10 years.
response from property -Kevin, thank you for your loyal residency for the last ten years! We could not be happier to hear how much you have enjoyed your experience here. It is great to hear our location works perfectly for you.
Review From Modern Messagesubmitted by Sombria W. - |Recommended: YesIt's been a week in a half ... — It's been a week in a half since i moved in and my experience has been excellent. Office managers, maintenance and residents has been so welcoming, I look forward to long residency.
response from property -Sombria, we are thrilled to learn that your leasing experience has been positive so far! We understand how stressful choosing a new home can be, which is why we devote so much time and resources to ensuring that residents feel at ease from the very beginning. Thank you so much for your review.