Ratings & Reviews

Overall Rating

4(388 reviews)99.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Trevor F. - |Recommended: YesI have lived here for almos... — I have lived here for almost 4 months now, and things have been great. The parking towing seems a little over the top but everything else has been wonderful.
response from property -Trevor, thank you for sharing your enjoyable experience in our community! We've made note of your comments regarding the enforcement of our parking policy, and we'll keep it in mind as we make decisions for the future.
Review From Modern Messagesubmitted by Leticia L. - |Recommended: YesThe nieghborhood is amazing... — The nieghborhood is amazing as far as the type of neighbors I have. The community itself has improved a lot since the new managemnt. The are is cleaners and it seems that they have set guidelines in which are being followed. The apartment buildings are maitained regularly but I do unserstand that it is very hard to keep up as, myself, I have neighboors a few doors down who I see frequently loitering inside the building.
response from property -Leticia, it's so lovely to know that you think highly of our team and our community! Thank you for letting us know you're happy with our maintenance and upkeep. If you would like to discuss your concerns about your neighbors in greater detail, we're available to assist you at thepreserve@trinity-pm.com.
Review From Modern Messagesubmitted by Luz A. - |Recommended: YesTodo es perfecto y hasta ah... — Todo es perfecto y hasta ahora todo tranquilo vecinos agradables y áreas muy buenas para los niños y tener un día agradable lo recomiendo
response from property -Luz, !Muchas gracias por tu recomendacion! Siempre es un placer saber que estamos logrando proporcionar un entorno de vida tranquilo para que disfruten personas de todos los ambitos de la vida.
Review From Modern Messagesubmitted by Yenice B. - |Recommended: YesGood , love the view from w... — Good , love the view from where my building is at and excited to try the gym 👍🏼 , theres many friendly neighbors and i like how the laundry is right down stairs for us.
response from property -We enjoyed reading about your excitement about your scenic view and the gym, Yenice! We hope you enjoy them as much as the laundry facilities and your great neighbors.
Review From Modern Messagesubmitted by Alexandru O. - |Recommended: YesVery good and clean appartm... — Very good and clean appartments,big parking 👍👍👍👍 People from the office are very nice All the time when i had a problems they help me to resolve my problems
response from property -Thank you for reaching out, Alexandru. We're thrilled to hear that you are satisfied with the quality of your apartment home and that our team has been responsive and supportive. Please never hesitate to reach out if you need anything - we're here to help!
Review From Modern Messagesubmitted by Wendy F. - |Recommended: YesI this community so much ... — I this community so much renewing is always an amazing feeling because this honestly feels like home. Thank you for all your care appreciation. Totally recommend to anyone looking into their comfortable home.
response from property -Wendy, we are thrilled to receive your 5-star review and recommendation! Your gratitude for our team is truly appreciated. Thank you so much for your loyal residency.
Review From Modern Messagesubmitted by Sequoia V. - |Recommended: YesThe community is nice so fa... — The community is nice so far. We and our dogs appreciate the sliding door in back and our unit is fairly spacious for a one bedroom. The only issues so far have been the sounds of neighbors walking around upstairs loudly and maybe that we don’t quite get enough light for our plants. Overall it’s a good fit and I would recommend it to anyone.
response from property -Thank you for sharing your feedback, Sequoia. It puts a smile on our faces to know you and your dogs are enjoying your spacious apartment home. If the noise concerns you have are inhibiting your ability to fully be comfortable in your home, please don't hesitate to reach out to us at thepreserve@trinity-pm.com or come by the office.
Review From Modern Messagesubmitted by Nicholas H. - |Recommended: YesThe apartment itself is sup... — The apartment itself is super nice and I don’t have any complaints, but the hallways getting to our home are very run down and kind of disgusting. Ripped up carpet and there are holes in the walls
response from property -Nicholas, we appreciate your feedback. It's great to hear you enjoy your apartment home. Thank you for making us aware of your concerns with the upkeep of our common areas. Our team will look into this matter. If there is anything more you would like to share, please come by the office or email thepreserve@trinity-pm.com.
Review From Modern Messagesubmitted by Erik I. - |Recommended: YesI’ve been living here for a... — I’ve been living here for about 6 months love the places , calm and quiet community, staff is really helpful, really recommend this place to anyone
response from property -Erik, comments like yours strengthen our commitment to creating a vibrant and close-knit community. Thank you for taking the time to share your experience with us. We truly appreciate having you as a resident.
Review From Modern Messagesubmitted by Lesleigh W. - |Recommended: YesWe love our apartment, the ... — We love our apartment, the pool, the gym, and all the amenities. We just wish that the common areas like the hallways and entryway areas were kept cleaner.
response from property -Lesleigh, we are glad that you are enjoying the amenities we are proud to provide our residents. We will pass your feedback about common area cleanliness to the team for internal discussion and training purposes. Thank you.
Review From Modern Messagesubmitted by Sherry K. - |Recommended: YesThe apartment community is ... — The apartment community is in a very good location. The grounds are well kept. The maintenance crew is very prompt and knowledgeable. The office staff is always ready to help with any problems.
response from property -Sherry, we appreciate your favorable feedback! It's heartening to hear you are enjoying the convenient location of our community, our knowledgeable team, and our well-kept grounds. Please let us know if we can ever be of service!
Review From Modern Messagesubmitted by Emil D. - |Recommended: YesCommunity is been improving... — Community is been improving since they switched the management. Friendly and professional people at the leasing office. Maintenance personnel is top notch and always come right after requested
response from property -Emil, we're delighted to hear that our new management team is living up your expectations and improving the community! Thank you for taking the time to share this feedback with us.
Review From Modern Messagesubmitted by Jillian P. - |Recommended: YesI moved in about 2 months a... — I moved in about 2 months ago and it has been a great experience so far. The staff in the office are always so nice my building is pretty quiet.
response from property -Jillian, we are thrilled to know your time here has been great so far. If there is anything you need as you continue settling in, please let us know. Thank you.
Review From Modern Messagesubmitted by Juan G. - |Recommended: YesLa apariencia de los aparta... — La apariencia de los apartamentos renovados muy bonita, los vecinos un poco sucios, las áreas de lavado muy descuidadas, paredes exteriores y puertas en mal estado
response from property -Juan, estamos muy contentos de que estes impresionado con las mejoras que hemos realizado. Es decepcionante escuchar que siente lo contrario sobre otras areas de nuestra comunidad. Agradeceriamos la oportunidad de analizar sus inquietudes con mayor detalle y alentarlo a que pase por la oficina o envie un correo electronico a thepreserve@trinity-pm.com. Gracias.
Review From Modern Messagesubmitted by Maribel A. - |Recommended: YesGreat place to live with th... — Great place to live with the family. Neighbors are very friendly. Clean community. Enough parking lot for everybody. Express ways and store close by.
response from property -Hi Maribel, it's heartening to hear you and your family are enjoying the optimal location of our community and your friendly neighbors. We hope your family continues to enjoy our community for many years to come!