Ratings & Reviews

Overall Rating

4(376 reviews)99.2% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Jillian P. - |Recommended: YesI moved in about 2 months a... — I moved in about 2 months ago and it has been a great experience so far. The staff in the office are always so nice my building is pretty quiet.
Review From Modern Messagesubmitted by Juan G. - |Recommended: YesLa apariencia de los aparta... — La apariencia de los apartamentos renovados muy bonita, los vecinos un poco sucios, las áreas de lavado muy descuidadas, paredes exteriores y puertas en mal estado
response from property -Juan, estamos muy contentos de que estes impresionado con las mejoras que hemos realizado. Es decepcionante escuchar que siente lo contrario sobre otras areas de nuestra comunidad. Agradeceriamos la oportunidad de analizar sus inquietudes con mayor detalle y alentarlo a que pase por la oficina o envie un correo electronico a thepreserve@trinity-pm.com. Gracias.
Review From Modern Messagesubmitted by Maribel A. - |Recommended: YesGreat place to live with th... — Great place to live with the family. Neighbors are very friendly. Clean community. Enough parking lot for everybody. Express ways and store close by.
response from property -Hi Maribel, it's heartening to hear you and your family are enjoying the optimal location of our community and your friendly neighbors. We hope your family continues to enjoy our community for many years to come!
Review From Modern Messagesubmitted by Elizabeth G. - |Recommended: YesI really like it here. The ... — I really like it here. The neighbors are no bother at all. So overall great atmosphere. The streets are clean when there’s snow coming down.
response from property -Elizabeth, we appreciate your very positive review! We hope to exceed your expectations in the future.
Review From Modern Messagesubmitted by Ruth S. - |Recommended: YesIts been ups and downs but ... — Its been ups and downs but mostly not that bad with renovations going on in the new apartments. Keeping my fingers crossed, while i check out the renovated spaces.
response from property -Ruth, we appreciate your hopefulness! We appreciate your patience while upgrades and enhancements are being completed in our community. Our enhancements have been carefully planned to increase your comfort in your home and the community. We're confident that you'll be pleased with the result. Thank you.
Review From Modern Messagesubmitted by Sergio P. - |Recommended: YesThey are the best apartment... — They are the best apartments if I recommend them because everything is quiet and the services are fast and in the office they help you as if you were part of a family
response from property -Thank you for your hearty recommendation, Sergio! We're thrilled that our prime location and first-class service has made such a wonderful impression on you.
Review From Modern Messagesubmitted by Leia L. - |Recommended: YesThere isnt really anything ... — There isnt really anything wrong. I like most of the ammenities. Sometimes it does get a little messy in the laundry room and one of our machines has sticky stuff in it.
response from property -Leia, thank you for your feedback on our community. We're glad to hear that you enjoy our amenities, and we will have our maintenance team look into your concerns with the laundry room. Please feel free to visit our office if there is anything else you would like to share.
Review From Modern Messagesubmitted by Yolanda F. - |Recommended: YesI love the community. It's ... — I love the community. It's very peaceful, clean and quiet. I love the amenities and the patio The neighbors are very courteous. I'm glad me and my husband are tenants here
Review From Modern Messagesubmitted by Josuan D. - |Recommended: YesSmooth process so far, ever... — Smooth process so far, everyone was extremely helpful thus far in helping me with the application process and also the minor maintenance needed to be done. Joanna was also awesome
Review From Modern Messagesubmitted by Julio S. - |Recommended: YesGreat place to live, it’s c... — Great place to live, it’s close to everything and the school district is great we love the neighborhood, just the apartments needs some details
Review From Modern Messagesubmitted by Bruce E. - |Recommended: YesThe move in experience was ... — The move in experience was smooth and easy. The staff was very friendly, the neighbors have been nothing but nice and kind. The apartment is gorgeous.
response from property -Bruce, it's great to hear that your move-in went smoothly and that you are connecting with your neighbors. Thank you for the kind words about our community and our team. We look forward to having you here for many years to come!
Review From Modern Messagesubmitted by Heather W. - |Recommended: YesI have lived here for over ... — I have lived here for over two years now, they are great apartments and the new company has done wonders for updating the facilities and apartments.
response from property -Heather, thank you for your review. We have been lucky to have you in our community for the past two years. Please continue enjoying your time here.
Review From Modern Messagesubmitted by Gurpreet S. - |Recommended: YesIt was amazing customer ser... — It was amazing customer service. I am pretty happy with the service . Residents wise it’s not bad because few things you can upgrade like garbage disposal which is very common thing at this age.. so you should have atleast that in all units anyway ..
response from property -Gurpreet, thank you for taking the time to review. It's great to hear you are impressed with our team. We appreciate your suggestions and will discuss them further. If there is anything more you would like to share, please let us know.
Review From Modern Messagesubmitted by Phillip C. - |Recommended: YesLiving here at The Preserve... — Living here at The Preserve at Woodfield has been wonderful for me and my roommates. The space is great, the patio with the view, the area and stores nearby are fantastic, etc.
response from property -Phillip, we appreciate your excellent feedback. We are delighted that you and your roommates are enjoying our convenient location, luxury homes, and scenic view. Thank you for choosing us!
Review From Modern Messagesubmitted by Kayode E. - |Recommended: Yes4714 206 am ok always you s... — 4714 206 am ok always you send messages over 2year I didn't get any percentage thanks so much let it happen one day give a way the 250 I make Nigeria come to this community I didn't get not thanks
response from property -Kayode, thank you for your high rating. If you ever require any assistance or have any questions, please don't hesitate to contact our team at thepreserve@trinity-pm.com. Thank you!