Ratings & Reviews

Overall Rating

4(425 reviews)99.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Pretiala M. - |Recommended: YesLiving at TPW has its ups a... — Living at TPW has its ups and downs, however since new management took over last year -there have been FAR more good. The lawns are kept up weekly The pool has a new and fresh look. The Gym and mail area have key fab access, grounds keepers are always on-sight keeping the complex tidy. Maintenance request are filled in a VERY timely manner. I am very appreciative of the improvements. OH and Joanna in the office is the Beez-knees Always a pleasure to speak with her
Review From Modern Messagesubmitted by Tyler L. - |Recommended: YesI’m new to the community bu... — I’m new to the community but I haven’t had any issues so far really looking forward to visiting the fitness center or adding a dog to the community neighbors are friendly kids just run I. The hallway to much
Review From Modern Messagesubmitted by Marcos P. - |Recommended: YesExcelente lugar para vivir,... — Excelente lugar para vivir, súper seguro, tranquilo, como para traer tu familia acá, de verdad en los 6 meses que hemos estado aquí todo ha sido exelente
Review From Modern Messagesubmitted by Piyushkumar P. - |Recommended: YesThis is good residency I li... — This is good residency I like this community 👌 Community atmospear good and good safety for here i like the children garden and swimming pool good parking facility and good gym
response from property -Piyushkumar, thank you for pointing out all of our fantastic amenities! We're pleased to hear that you are enjoying life in the community, and we appreciate your review.
Review From Modern Messagesubmitted by Octavio B. - |Recommended: YesCarpet and hallway dirty. M... — Carpet and hallway dirty. Maintenance so far so good. The apps the have are quick and easy to use. Doing laundry is smooth progress with their app
response from property -Octavio, we're grateful for your feedback about our community. We're glad to hear that our maintenance team is taking good care of you and that our apps are functional and easy to use. We will have our maintenance teams address your concerns with the entryway, but please let us know if there is anything else we may do to improve your experience.
Review From Modern Messagesubmitted by Sarah B. - |Recommended: YesIt’s really nice here. Lots... — It’s really nice here. Lots of family oriented activities, the picnic areas and amenities really make this a community. I also love that we have a community garden and a cute dog playground.
response from property -Thank you for the warm review, Sarah. It means the world to us to hear that we have helped to cultivate a true community where you feel at home. We look forward to having you here for many years to come!
Review From Modern Messagesubmitted by Marla J. - |Recommended: YesPleasant community however... — Pleasant community however, the building overall needs improvements. The lock on the exterior door of the building has a difficult lock and there is often trash on the stairwell. The neighbor has a son that urinates off the balcony and their dog keeps coming over to my balcony to go to the bathroom.
response from property -Marla, thank you for making us aware of your concerns with our locks and upkeep throughout our community. Please email us at thepreserve@trinity-pm.com so we may learn more about these situations and ensure your comfort improves as soon as possible. We appreciate your patience and cooperation.
Review From Modern Messagesubmitted by Shana H. - |Recommended: YesIt’s only been 3 weeks Eve... — It’s only been 3 weeks Everything is going well so far. Parking can be a long walk with kids, but I bought a wagon to make it easier. We’re adapting just fine to our new place.
response from property -Shana, welcome to the community! We are so glad to know that you and your family are settling in well. Thank you for the great review, and we hope you have a wonderful summer here.
Review From Modern Messagesubmitted by Anna M. - |Recommended: YesIt has been relaxing and I ... — It has been relaxing and I feal safe mantence has been very polite and safe thank u the grounds are very prity with the flowers every wear I look. And the grass stays mowed and it is free of trach I like going for walks and it is nice every body that has a dog cleans up after their pets and not a list of barking is a pulse I have not had the pleasure abusing the gym or the pool yet because of what's going on but hopefully in the future I will be able to the hallways are kept clean I like that the laundry room clean
response from property -Anna, thank you for writing to our team. We are proud of how well kept our community is, and it is lovely to hear that you have noticed. Please continue enjoying your time here.
Review From Modern Messagesubmitted by Victor G. - |Recommended: YesMoved in and I am extremely... — Moved in and I am extremely happy here. This community makes me feel safe. It’s very clean and everyone is very respectful. The whole process of moving in was easy. The leasing office maintenance really listen to their residents. Thank you to everyone on staff
response from property -Victor, it is heartening to know that you are extremely happy in our community. Thank you for your review.
Review From Modern Messagesubmitted by Susan G. - |Recommended: YesSo far so good at preserve ... — So far so good at preserve at woodfield The grounds are always clean, the staff is always responsive and I love my apartment. It’s quiet for the most part and people keep to themselves and don’t bother one another.
response from property -Susan, it is terrific to hear that our quiet and well-maintained community has met your expectations. Thank you for your acknowledgment of the responsive service you have received from our team and for leaving us an outstanding review!
Review From Modern Messagesubmitted by Heather W. - |Recommended: YesThe apartments are very nic... — The apartments are very nice, the grounds are maintained well and the management team has worked to make the community better and has maintained communication during Covid to keep everyone up to date
response from property -Heather, our team has worked hard to exceed expectations during this unprecedented time, and we are grateful for your recognition of our efforts. Thank you for your support and 5-star review of our well-maintained community.
Review From Modern Messagesubmitted by Luz A. - |Recommended: YesTodo prefecto apesar de la ... — Todo prefecto apesar de la pandemia todo limpio y bien cuidado no tengo queja aún de los departamentos en este tiempo viviendo aquí 😁😁lo único malo es que no podemos contratar nuestro propio servicio de dish o internet
response from property -Gracias por compartir su aprecio por nuestra comunidad. Hemos tomado nota de sus comentarios sobre el servicio de internet. Por favor, no dude en contactarnos si podemos ser de utilidad.
Review From Modern Messagesubmitted by Dasianelle B. - |Recommended: YesSo far the only thing that ... — So far the only thing that concerns me is the parking lot and the hallway. I understand its an older building perhaps the carper can be pulled up
response from property -Dasianelle, thank you for the review. We would be more than happy to address your concerns about our parking lot and carpeting, so please email us at thepreserve@trinity-pm.com at your earliest convenience.
Review From Modern Messagesubmitted by Coll*@*.Com - |Recommended: YesWe really enjoy living at T... — We really enjoy living at The Preserves at Woodfield Once upon a time this area was not so great, but the updates that have been made over the past few years have made this complex really nice I enjoy taking my dog for a walk around the bike paths and looking at all of the beautiful flowers that are planted around the pool It’s neat that they provide grills that can be used, I often see families cooking dinner and hanging out Everyone that I have met so far has been super friendly I love that this community is really pet friendly, it’s tough to have furry family members in some communities. There is a very nice park that I’m looking forward to my son playing at next year when he’s a little older. The only downside is that each apartment is allowed to register 4 cars. So some families take advantage of that and the parking can get scarce at times. We ended up renting a parking spot for 50 per month so that we don’t have to walk clear across the complex at 1 in the morning after work. Other than that, we are content and plan to stay for a few more years
response from property -It is fabulous to hear that you are having a great experience in our community. We love our furry friends and are glad that you agree. We appreciate your feedback about parking and will be sure to share it with the team. If there is anything more you would like to add, please let us know. Thank you.