Ratings & Reviews

Overall Rating

4(288 reviews)98.6% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

The apartment are very nice...Review From Modern Messagesubmitted by Jamesha H. - |Recommended: YesThe apartment are very nice the staff is very respectful and nice. They be a little busy, but I was told to make a appointment first, so that fixed that problem
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Since changing to the curre...Review From Modern Messagesubmitted by Virginia G. - |Recommended: YesSince changing to the current ownership, maintenance has been quicker and much better, I'm able to get through to the office quicker and more. I still am unhappy with my apartment itself though with everything breaking and outdated. I might change my mind if I had one of the renovated units.
response from property -Thank you for the feedback. Please let us know if you have any outstanding requests and we will be happy to assist you.
I appreciate all the change...Review From Modern Messagesubmitted by Vilmarie J. - |Recommended: YesI appreciate all the changes bit which management had handle the switch in management a whole lot better. I really enjoy the location though
response from property -Thank you for your review. Please let us know if there is anything we may do to enhance your experience with us.
Apartment Overviewsubmitted by Alvita J. - |Recommended: YesI've been living at The Preserves at Woodfield for over a year now. I've been unhappy with the decision to rid the use of grills period rather charcoal or gas for apartments. They have a motto that they want you to feel like you're home but how could you when you can't even grill at home' Also, management staff hardly ever answers the office phone during business hours. Lastly, I don't own a vehicle but rent from time to time. I've been rejected to obtain a parking pass because I don't own a car and am forced to park in the visitor's parking location when I do rent. This is ridiculous, my lease states I get one parking spot but what it doesn't state is that the car has to be a car I own..
response from property -Thank you for your review. Please let us know if there is anything we may do to better meet your housing needs.
Is a good place to live but the parking lots are terriblesubmitted by Eric G. - |Recommended: Yessame thing, is good place to live but the parking is not ok, day and night is the same problem.
response from property -Thank you for the review. We will use this feedback to help assess our parking policies.
Good submitted by Ricardo T. - |Recommended: YesOk
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Just moved in a couple week...Review From Modern Messagesubmitted by Kiera R. - |Recommended: YesJust moved in a couple weeks ago and am impressed so far with how friendly everyone is. Also, how quickly we are helped with any issue that may arise. The only major things I would say is kind of an issue is parking is minimal or is a far walk if you get home late, which can be kind of scary and the laundry room needs some updating and maybe more machines
response from property -Thank you for your review. Please let us know if there is anything we may do to better meet your housing needs.
Very decent apartments and ...Review From Modern Messagesubmitted by Lindsey P. - |Recommended: YesVery decent apartments and neighborhood. Maintenance is always responsive and very polite considerate. A downside is that management has changed A LOT over the past 5 years which leads to a lot of disruption in the offices.
response from property -Thank you for your feedback. We will use this review to help enhance the overall resident experience.
Good place to live, they ta...Review From Modern Messagesubmitted by Omar B. - |Recommended: YesGood place to live, they take a little long when you put a work order, but staff is friendly. They are talking about new renovations which is exciting.
response from property -Thank you for the feedback. Please let us know if you have any outstanding requests and we will be happy to assist you.
Moving into the community t...Review From Modern Messagesubmitted by Lucas G. - |Recommended: Yesmoving into the community this weekend. so far I am very impressed with the property and with the employees. they are very friendly and helpful.
response from property -Thank you for your feedback. We hope we continue to meet your expectations.
The community is nice, lots...Review From Modern Messagesubmitted by Darcy M. - |Recommended: YesThe community is nice, lots of families and children. My unit has been recently renovated, but still has some issues. Like really crummy water pressure in shower.
response from property -Thank you for the feedback. Please let us know if you have any outstanding requests and we will be happy to assist you.
The environment is good and...Review From Modern Messagesubmitted by Hari K. - |Recommended: YesThe environment is good and very positive staff in leasing office. Nice place to stay. Near to Woodfield mall and the other shopping centers.
response from property -Thank you for your review. We hope you continue to enjoy your living experience with us.
Great place to leave at. O...Review From Modern Messagesubmitted by Sweta D. - |Recommended: YesGreat place to leave at. Only problem is parking if we get 1 closer parking that will be awesome it will make a perfect place to leave stuff and members r really helpful
response from property -Thank you for the review. We will use this feedback to help assess our parking policies.
I have lived at this comple...Review From Modern Messagesubmitted by Michael L. - |Recommended: YesI have lived at this complex for a little over nineteen years now. And I have NEVER regretted moving here. Is everything perfect No, but that's just how things are. But the neighbors are Mostly great and the facilities are always maintained.
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.
A good and relaxation homesubmitted by Omolola O. - |Recommended: YesIt is a good location, peaceful and clean environment.
response from property -Thank you for your review. We hope you continue to enjoy calling our community home.