Ratings & Reviews

Overall Rating

4(326 reviews)99.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Jesus T. - |Recommended: YesMy experience has been okay... — My experience has been okay. Before the new management the maintenance would take forever to arrive to fix problems in my apartment but now they make it a priority. Also new renovations are being done which was about time
response from property -Thank you for your feedback. We will use this review to help enhance the overall resident experience.
Review From Modern Messagesubmitted by Kande D. - |Recommended: YesCustomer Service has really... — Customer Service has really improved. The new upgrades to landscaping and apartments are coming along well. I can't wait to see the new cabanas at the pool once it opens.
response from property -Thank you for your kind feedback. We hope you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Maria A. - |Recommended: YesWonderful the improvements ... — Wonderful the improvements that they have done are amazing the soccer field is coming out wonderful everything is improving with these new owners
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
submitted by John M. - |Recommended: YesGood Quality of Life — Moderately priced. Management takes care the buildings. Neighbors are respectful of each other.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Jose P. - |Recommended: YesPerfect place to live every... — Perfect place to live everything is near but we have neighbors that feeds the wild and then the wild comes and dirties the balcony that is not very nice
response from property -Thank you for your review. Please let us know if any areas are in need of additional attention and we will be happy to further address your concerns.
Review From Modern Messagesubmitted by Luis E. - |Recommended: YesNice place to live great st... — Nice place to live great staff clean and very professional parking lot does not to be bigger. Overall great place to love and start a family
response from property -Thank you for your review. We hope that we continue to meet your expectations.
Review From Modern Messagesubmitted by Rita A. - |Recommended: YesVery friendly and helpful c... — Very friendly and helpful community. Staff is very helpful when you need assistance with something also great maintenance workers very respectful
response from property -Thank you for your review. We hope that we continue to meet your expectations.
Review From Modern Messagesubmitted by Juan G. - |Recommended: YesI really like this place to... — I really like this place to live, it is a very quiet place and very close to many places, green and common areas I love I recommend living here
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Jamesha H. - |Recommended: YesThe apartment are very nice... — The apartment are very nice the staff is very respectful and nice. They be a little busy, but I was told to make a appointment first, so that fixed that problem
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Virginia G. - |Recommended: YesSince changing to the curre... — Since changing to the current ownership, maintenance has been quicker and much better, I'm able to get through to the office quicker and more. I still am unhappy with my apartment itself though with everything breaking and outdated. I might change my mind if I had one of the renovated units.
response from property -Thank you for the feedback. Please let us know if you have any outstanding requests and we will be happy to assist you.
Review From Modern Messagesubmitted by Vilmarie J. - |Recommended: YesI appreciate all the change... — I appreciate all the changes bit which management had handle the switch in management a whole lot better. I really enjoy the location though
response from property -Thank you for your review. Please let us know if there is anything we may do to enhance your experience with us.
submitted by Alvita J. - |Recommended: YesApartment Overview — I've been living at The Preserves at Woodfield for over a year now. I've been unhappy with the decision to rid the use of grills period rather charcoal or gas for apartments. They have a motto that they want you to feel like you're home but how could you when you can't even grill at home' Also, management staff hardly ever answers the office phone during business hours. Lastly, I don't own a vehicle but rent from time to time. I've been rejected to obtain a parking pass because I don't own a car and am forced to park in the visitor's parking location when I do rent. This is ridiculous, my lease states I get one parking spot but what it doesn't state is that the car has to be a car I own..
response from property -Thank you for your review. Please let us know if there is anything we may do to better meet your housing needs.
submitted by Eric G. - |Recommended: YesIs a good place to live but the parking lots are terrible — same thing, is good place to live but the parking is not ok, day and night is the same problem.
response from property -Thank you for the review. We will use this feedback to help assess our parking policies.
submitted by Ricardo T. - |Recommended: YesGood — Ok
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Kiera R. - |Recommended: YesJust moved in a couple week... — Just moved in a couple weeks ago and am impressed so far with how friendly everyone is. Also, how quickly we are helped with any issue that may arise. The only major things I would say is kind of an issue is parking is minimal or is a far walk if you get home late, which can be kind of scary and the laundry room needs some updating and maybe more machines
response from property -Thank you for your review. Please let us know if there is anything we may do to better meet your housing needs.