Ratings & Reviews

Overall Rating

4(518 reviews)99.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Nicholas R. - |Recommended: YesSweet place to be at love t... — Sweet place to be at love the location to. What I like most is the walk to my car from the parking lot. Wish there was a way to remove all the goose pooooo
response from property -Nicholas, thank you for your review and a five-star rating. It is a pleasure to hear that you are enjoying our location. We will share your feedback about geese with our team for internal discussion and future improvement. Thank you for bringing this to our attention.
Review From Modern Messagesubmitted by Deep G. - |Recommended: YesIt was a great experience a... — It was a great experience at woodfield and staff associates were helpful and very cooperative And the apartment is very good and nice community with greenery
response from property -Deep, thank you for your great review of our community, apartment homes, and team effort! It is great to know you are happy here.
Review From Modern Messagesubmitted by Samantha E. - |Recommended: YesLove it here so far Commun... — Love it here so far Community areas hallways and laundry room could use some TLC but I love my apartment and I love the natural light I get in my bedroom
response from property -Thank you, Samantha! We are glad that you are enjoying the natural light in your apartment home. We appreciate your feedback about our common spaces. If there is anything else we may do to improve your experience, please let us know.
Review From Modern Messagesubmitted by Savannah U. - |Recommended: YesGood so far, there were a f... — Good so far, there were a few issues in the beginning but they were taken care of very quickly. The people are friendly and the managers are very nice and helpful
response from property -Savannah, we appreciate your review. We are glad that you are satisfied with our community. It is wonderful to know that our team resolved your early concerns so quickly. Please don't hesitate to connect with us if there is anything else we may do for you.
Review From Modern Messagesubmitted by Heather W. - |Recommended: YesLiving here for 3 years has... — Living here for 3 years has been wonderful, there have been challenges from time to time but overall this has been a great experience which is why we signed our lease again for year 4
response from property -Heather, we have loved having you here for the past three years. Thank you for your review and a five-star rating. If there is anything we may do to enhance your experience here as time continues, please let us know.
Review From Modern Messagesubmitted by Christina I. - |Recommended: YesWe’ve been here a month and... — We’ve been here a month and it’s been great so far. Everyone is really nice and our maintenance requests have been taken care of pretty quickly.
response from property -That's great to hear, Christina! If there is anything else we may do for you, please do not hesitate to let us know.
Review From Modern Messagesubmitted by Monserrat M. - |Recommended: YesGRAT LOCATION, QUIET CLEA... — GRAT LOCATION, QUIET CLEAN NEIGHBORHOOD. SAFE FOR KIDS. ALOT OF PARKING SPACE MAINTENANCE ALWAYS ANSWERS QUICKLY. FRIENDLY STAFF IN THE OFFICE
response from property -Monserrat, thank you for reviewing our location, atmosphere, and service! It means the world to us to know that all of our hard work has been paying off for you. If you need anything else, please feel free to get in touch with our office team.
Review From Modern Messagesubmitted by Trevor F. - |Recommended: YesFor the price everything is... — For the price everything is pretty good. The parking penalties are just absolutely preposterous, but aside from that everything is excellent for the price.
response from property -Trevor, thank you for your excellent feedback. We are glad that you have enjoyed your time in our community. Still, we appreciate your input and encourage you to contact our office directly if you think of anything else. We are so glad to have you here with us!
Review From Modern Messagesubmitted by Kathryn L. - |Recommended: YesLove We have been loving t... — Love We have been loving the view of the snow from the big sliding doors. The other day, someone came to paint our bathroom and it looks brand new
response from property -Kathryn, we are delighted about your five-star rating and vote of confidence! It is wonderful to hear how happy you are with our scenic location and our maintenance team's service. Thank you for choosing us!
Review From Modern Messagesubmitted by Yuriko I. - |Recommended: YesThe move was very fast, wit... — the move was very fast, without inconvenience the apartment is super comfortable, so far without problems, the maintenance staff responded quickly to my requests
response from property -Yuriko, we are so glad to know that your move-in experience was positive and our team members have left such great impressions on you. We will continue to work hard to ensure you have access to exceptional services and facilities, so if you have any questions or concerns going forward, please do not hesitate to contact our office. Thank you!
Review From Modern Messagesubmitted by Mitchell M. - |Recommended: YesI love the space you get fo... — I love the space you get for the price of the apartment. Overall the apartment has great amenities and enjoy the location of the apartment complex. My only hesitations is walls are a little thin and can hear neighbors and parking is tough unless you pay the extra for a reserved spot. But I would recommend this place to anyone looking for an apartment
response from property -Mitchell, it is great to hear you have been overall satisfied with your experience. We are so glad you enjoy your spacious apartment home. Thank you for your recommendation. Please do not hesitate to reach out to us to discuss your parking and noise concerns.
Review From Modern Messagesubmitted by Valery S. - |Recommended: YesExcellent I’m really enjoyi... — Excellent I’m really enjoying living in this community Perfect location near everything. I recently moved to this community and gave have no problems
response from property -Valery, thank you for your review and a five-star rating. We are lucky to have you here. Please let us know if there is anything you need as time continues.
Review From Modern Messagesubmitted by Tina N. - |Recommended: YesOnly been here for 3 days,p... — Only been here for 3 days,people seem friendly, plenty of room ,staff is great,only complaint is the parking,is hard to find a decent space
response from property -Tina, welcome to your new home! We strive to create an inviting atmosphere, and it sounds like we have hit the mark. Thank you for sharing. We have taken note of your parking concerns.
Review From Modern Messagesubmitted by Adilene H. - |Recommended: YesGreat so far, just a couple... — Great so far, just a couple of drain and heater issues. We’re fixed right away. Temp seems to be off still. Apt gets hot super fast and not kept at temp it is set to
response from property -Adilene, thank you for letting us know about your continued concerns with your heating. We will make sure a member of our maintenance team gets in touch to take a look at it right away. Would you please email us at thepreserve@trinity-pm.com so we can get the process started? Much appreciated!
Review From Modern Messagesubmitted by Naima J. - |Recommended: YesIt’s been alright so far no... — It’s been alright so far nothing too much to complain about. I who however would appreciate if calls and such about whatever matter were taken seriously and more importantly rather than being thrown off.
response from property -Naima, it is nice to know you are enjoying your overall experience here. When you have a moment, please email us at thepreserve@trinity-pm.com. We would appreciate the opportunity to learn more about your comments and how to better assist our residents.