Ratings & Reviews

Overall Rating

4(401 reviews)99.3% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Elizabeth Q. - |Recommended: YesIt amazes Alot of us Reside... — It amazes Alot of us Residents at the way renovations are being developed. Not exactly in order of importance. And what happened to the Community Center That's where All the FUN gatherings used to take place We need more Adult oriented activities, ie Bingo and The Cork-n-Canvas parties. They were a great way to meet the neighbors
Review From Modern Messagesubmitted by Madeline J. - |Recommended: YesThe beginning of the transi... — The beginning of the transition from the old management to the new was very rough. Poor communication between the management and the residence. Now there is a lot of construction going on which is annoying. It's better but still needs improvement
Review From Modern Messagesubmitted by Michelle M. - |Recommended: YesThe experience we had with ... — The experience we had with Trinity is awful....We have contacted the regional manager two weeks ago with no return calls or emails. Our lease person gave our info to some random stranger and they also false advertise. We love our apartment but Trinity is a no go.
Review From Modern Messagesubmitted by Veenat P. - |Recommended: YesDecent community. During th... — Decent community. During the evenings kids are running in the halls and you can hear it through the walls. Everyone keeps to themselves. Recent upgrades on the grounds and halls.
Review From Modern Messagesubmitted by Juan G. - |Recommended: YesGood place to live, good lo... — good place to live, good location the only bad thing that the bill of water divide it according to the group of apartments and from there they divide the total, each one should have their meter to know exactly how much each one has to pay
Review From Modern Messagesubmitted by Manuel T. - |Recommended: YesDos meses sin arreglar la l... — Dos meses sin arreglar la lavanderia. Se inmunda la lavandería cuando llueve mucho Me gusta vivir aquí porque es muy tranquilo No hay una persona que cuide la alberca
Review From Modern Messagesubmitted by Victor A. - |Recommended: YesWe're looking forward for n... — We're looking forward for next year and seeing what's new to the complex.Lets see how they going to put enough grills for everyone cuase a lot people like bbq.
Review From Modern Messagesubmitted by Sweta D. - |Recommended: YesGood place to live at. Clea... — Good place to live at. Clean and open only proble is parking we should atleast get one asingned parking and staff won't reply to calls when u leave them message
Review From Modern Messagesubmitted by Lindsey P. - |Recommended: YesI have lived here for almos... — I have lived here for almost 5 years and have experienced 3 changes in property ownership. That means that things are always inconsistent changing. Current management have so far been unprofessional and not responsive to communication, except for a select 1 or 2 employees. However, maintenance personnel have always been great and mostly on top of requests for repair.
Review From Modern Messagesubmitted by Taryn B. - |Recommended: YesWe just moved in two weeks ... — We just moved in two weeks ago and so far are loving our experience here at The Preserve at Woodfield. The only thing I wish was updated is the AC units. We've been lucky enough to have somewhat cooler nights these last couple of days, since the AC doesn't cool down the apartment. But with hotter days coming, we will need to figure out a way to get our bedroom cooled down. Besides that, the rest of the apartment is great.
submitted by Jose S. - |Recommended: YesBuilding — in my tower they need to do remodeling of the building remove the steel door from the entrance paint the stairs and clean carpets
response from property -Thank you for the feedback. We will use this review to help fine tune our amenities and services.
Review From Modern Messagesubmitted by Sarah K. - |Recommended: YesThe company os putting a lo... — The company os putting a lot of work into the appearance of the complex, but it looks unfinished and a lot of the newer residents are trashing the common areas.
submitted by Megan P. - |Recommended: YesShould add more parking for visitors. — The apartment complex is great. I feel safe. I wish construction crews and the employees would drive slower around and through the apartment complex. I have witnessed children and people with their dogs almost get hit by a construction van or golf cart. I really enjoy the fact that the owners of these apartments are updating the complex however, I wish the construction workers would take more pride in their work and not leave a huge mess behind. There is currently paint scattered and walked through on the stairs of my building. Communication between office staff and management could be better. The paint job of my trim in my apartment could have been better but I am not too worried about it since the trim can not be visualized because of my furniture. Overall I would give this apartment complex a 3.5 out of 5. I would recommend this apartment complex to friends and family. It's in a great location and safe. There is a lot to offer to clients like the pool, fitness center, track, soccer field, etc. Biggest problem is lack of communication and personality from staff, construction employees leaving a mess behind, and speed of employees and construction crews throughout the complex. PLEASE SLOW DOWN.
response from property -Thank you for the feedback. We will use this review to help better meet the needs of our valued residents.
Review From Modern Messagesubmitted by Azeem M. - |Recommended: YesIts good community to live ... — Its good community to live decent residents medium rent prices compare to the marketvalue parking is first come first serve maintenance is first come first serve administrate staff is ok responive to the questions asked
Review From Modern Messagesubmitted by Michael L. - |Recommended: YesHonestly, the attention of ... — Honestly, the attention of the staff, the improvement of the grounds, and the continued effort towards engagement of residents has maintained the community as a place I wish to stay at for another two decades.