Ratings & Reviews

Overall Rating

4(425 reviews)99.3% of customers recommend this property

Rating Per Category


Resident Reviews

Review From Modern Messagesubmitted by Gunjal S. - |Recommended: YesAll people helpful and taki... — All people helpful and taking care of community during this pandemic. Cleaning and providing necessary amenities in community. Also helping community with relaxation of rent
response from property -We appreciate you sharing your heartfelt enthusiasm about our community, Gunjal. Our residents' peace of mind is our top priority, and we are delighted that our hardworking team's efforts are appreciated. Thank you for being a part of our community!
Review From Modern Messagesubmitted by Julio S. - |Recommended: YesSo far everything has been ... — So far everything has been good. I like everything they have to offer here. It’s better than the apartments where I used to live where I felt like I couldn’t do as much here
response from property -Julio, thank you for sharing your five-star review with us! Everyone on our team is committed to maintaining an exceptional living environment, so please let us know if there's anything else we could be doing to improve your experience: just drop us a line at thepreserve@trinity-pm.com with any questions or suggestions.
Review From Modern Messagesubmitted by Dylan S. - |Recommended: YesSo far, everything has been... — So far, everything has been pretty good My favorite part is the gym and the soccer field here It stinks that we're in this current situation, I'd be enjoying my time at the gym and on the field
response from property -Dylan, thank you for sharing your great feedback on our amenities! No one's sadder than us that our residents can't enjoy them as fully as they normally would, but we promise that we're doing everything possible to cooperate with local and federal guidelines so you all stay well and can get back to the exceptional living experience you deserve as soon as possible. If you have any questions, please email us at thepreserve@trinity-pm.com.
Review From Modern Messagesubmitted by Sonia B. - |Recommended: YesPretty good for the most pa... — Pretty good for the most part but things be breaking with the slightest touch but it whatever I guess I like going out on walks the scenery is decent
response from property -Sonia, it is lovely to hear that you're enjoying the views and the atmosphere in our community! Out of concern for our residents and team members, our Facilities team is available to complete all emergency maintenance requests. Non-emergency requests will be completed at a later date. If there is any matter which requires the attention of our maintenance team, we are eager to resolve it as soon as we are able to do so. Please don't hesitate to reach out to us at thepreserve@trinity-pm.com with more details anytime.
Review From Modern Messagesubmitted by Donna R. - |Recommended: YesSpacious, beautiful view to... — Spacious, beautiful view to the courtyard, large balcony Staff helped me with a noise problem that I was having. Maintenance is friendly, respectful and know what they are doing. Love it here
response from property -Donna, thank you for sharing your positive experience with us. It sounds as though your time here has been all-around wonderful. If there is anything you need as time continues, please let us know. We are always here to help.
Review From Modern Messagesubmitted by Heather W. - |Recommended: YesWe have been here for just ... — We have been here for just shy of 3 years now and have enjoyed our time here. The apartment management has done a great job updating and up keeping the Apartments and the amenities
response from property -Thank you for the kind shout-out, Heather. We couldn't be happier to hear how pleased you've been with our team's efforts to keep our community beautiful these three years now!
Review From Modern Messagesubmitted by Kevin B. - |Recommended: YesI lived this apartment comm... — I lived this apartment community for over 10 years. I love this community because it's easy to excess highway and Woodfield Mall. Very Kind apartment community worker's.
response from property -Thank you for taking the time to share your excellent remarks, Kevin. We are delighted that our hardworking team and prime location have continued to surpass your expectations for over ten years! Thank you for choosing us as your home!
Review From Modern Messagesubmitted by Trevor F. - |Recommended: YesI have lived here for almos... — I have lived here for almost 4 months now, and things have been great. The parking towing seems a little over the top but everything else has been wonderful.
response from property -Trevor, thank you for sharing your enjoyable experience in our community! We've made note of your comments regarding the enforcement of our parking policy, and we'll keep it in mind as we make decisions for the future.
Review From Modern Messagesubmitted by Leticia L. - |Recommended: YesThe nieghborhood is amazing... — The nieghborhood is amazing as far as the type of neighbors I have. The community itself has improved a lot since the new managemnt. The are is cleaners and it seems that they have set guidelines in which are being followed. The apartment buildings are maitained regularly but I do unserstand that it is very hard to keep up as, myself, I have neighboors a few doors down who I see frequently loitering inside the building.
response from property -Leticia, it's so lovely to know that you think highly of our team and our community! Thank you for letting us know you're happy with our maintenance and upkeep. If you would like to discuss your concerns about your neighbors in greater detail, we're available to assist you at thepreserve@trinity-pm.com.
Review From Modern Messagesubmitted by Luz A. - |Recommended: YesTodo es perfecto y hasta ah... — Todo es perfecto y hasta ahora todo tranquilo vecinos agradables y áreas muy buenas para los niños y tener un día agradable lo recomiendo
response from property -Luz, !Muchas gracias por tu recomendacion! Siempre es un placer saber que estamos logrando proporcionar un entorno de vida tranquilo para que disfruten personas de todos los ambitos de la vida.
Review From Modern Messagesubmitted by Yenice B. - |Recommended: YesGood , love the view from w... — Good , love the view from where my building is at and excited to try the gym 👍🏼 , theres many friendly neighbors and i like how the laundry is right down stairs for us.
response from property -We enjoyed reading about your excitement about your scenic view and the gym, Yenice! We hope you enjoy them as much as the laundry facilities and your great neighbors.
Review From Modern Messagesubmitted by Alexandru O. - |Recommended: YesVery good and clean appartm... — Very good and clean appartments,big parking 👍👍👍👍 People from the office are very nice All the time when i had a problems they help me to resolve my problems
response from property -Thank you for reaching out, Alexandru. We're thrilled to hear that you are satisfied with the quality of your apartment home and that our team has been responsive and supportive. Please never hesitate to reach out if you need anything - we're here to help!
Review From Modern Messagesubmitted by Wendy F. - |Recommended: YesI this community so much ... — I this community so much renewing is always an amazing feeling because this honestly feels like home. Thank you for all your care appreciation. Totally recommend to anyone looking into their comfortable home.
response from property -Wendy, we are thrilled to receive your 5-star review and recommendation! Your gratitude for our team is truly appreciated. Thank you so much for your loyal residency.
Review From Modern Messagesubmitted by Sequoia V. - |Recommended: YesThe community is nice so fa... — The community is nice so far. We and our dogs appreciate the sliding door in back and our unit is fairly spacious for a one bedroom. The only issues so far have been the sounds of neighbors walking around upstairs loudly and maybe that we don’t quite get enough light for our plants. Overall it’s a good fit and I would recommend it to anyone.
response from property -Thank you for sharing your feedback, Sequoia. It puts a smile on our faces to know you and your dogs are enjoying your spacious apartment home. If the noise concerns you have are inhibiting your ability to fully be comfortable in your home, please don't hesitate to reach out to us at thepreserve@trinity-pm.com or come by the office.
Review From Modern Messagesubmitted by Nicholas H. - |Recommended: YesThe apartment itself is sup... — The apartment itself is super nice and I don’t have any complaints, but the hallways getting to our home are very run down and kind of disgusting. Ripped up carpet and there are holes in the walls
response from property -Nicholas, we appreciate your feedback. It's great to hear you enjoy your apartment home. Thank you for making us aware of your concerns with the upkeep of our common areas. Our team will look into this matter. If there is anything more you would like to share, please come by the office or email thepreserve@trinity-pm.com.