Ratings & Reviews

Overall Rating

4(425 reviews)99.3% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Erik I. - |Recommended: YesI’ve been living here for a... — I’ve been living here for about 6 months love the places , calm and quiet community, staff is really helpful, really recommend this place to anyone
response from property -Erik, comments like yours strengthen our commitment to creating a vibrant and close-knit community. Thank you for taking the time to share your experience with us. We truly appreciate having you as a resident.
Review From Modern Messagesubmitted by Lesleigh W. - |Recommended: YesWe love our apartment, the ... — We love our apartment, the pool, the gym, and all the amenities. We just wish that the common areas like the hallways and entryway areas were kept cleaner.
response from property -Lesleigh, we are glad that you are enjoying the amenities we are proud to provide our residents. We will pass your feedback about common area cleanliness to the team for internal discussion and training purposes. Thank you.
Review From Modern Messagesubmitted by Sherry K. - |Recommended: YesThe apartment community is ... — The apartment community is in a very good location. The grounds are well kept. The maintenance crew is very prompt and knowledgeable. The office staff is always ready to help with any problems.
response from property -Sherry, we appreciate your favorable feedback! It's heartening to hear you are enjoying the convenient location of our community, our knowledgeable team, and our well-kept grounds. Please let us know if we can ever be of service!
Review From Modern Messagesubmitted by Emil D. - |Recommended: YesCommunity is been improving... — Community is been improving since they switched the management. Friendly and professional people at the leasing office. Maintenance personnel is top notch and always come right after requested
response from property -Emil, we're delighted to hear that our new management team is living up your expectations and improving the community! Thank you for taking the time to share this feedback with us.
Review From Modern Messagesubmitted by Jillian P. - |Recommended: YesI moved in about 2 months a... — I moved in about 2 months ago and it has been a great experience so far. The staff in the office are always so nice my building is pretty quiet.
response from property -Jillian, we are thrilled to know your time here has been great so far. If there is anything you need as you continue settling in, please let us know. Thank you.
Review From Modern Messagesubmitted by Juan G. - |Recommended: YesLa apariencia de los aparta... — La apariencia de los apartamentos renovados muy bonita, los vecinos un poco sucios, las áreas de lavado muy descuidadas, paredes exteriores y puertas en mal estado
response from property -Juan, estamos muy contentos de que estes impresionado con las mejoras que hemos realizado. Es decepcionante escuchar que siente lo contrario sobre otras areas de nuestra comunidad. Agradeceriamos la oportunidad de analizar sus inquietudes con mayor detalle y alentarlo a que pase por la oficina o envie un correo electronico a thepreserve@trinity-pm.com. Gracias.
Review From Modern Messagesubmitted by Maribel A. - |Recommended: YesGreat place to live with th... — Great place to live with the family. Neighbors are very friendly. Clean community. Enough parking lot for everybody. Express ways and store close by.
response from property -Hi Maribel, it's heartening to hear you and your family are enjoying the optimal location of our community and your friendly neighbors. We hope your family continues to enjoy our community for many years to come!
Review From Modern Messagesubmitted by Elizabeth G. - |Recommended: YesI really like it here. The ... — I really like it here. The neighbors are no bother at all. So overall great atmosphere. The streets are clean when there’s snow coming down.
response from property -Elizabeth, we appreciate your very positive review! We hope to exceed your expectations in the future.
Review From Modern Messagesubmitted by Ruth S. - |Recommended: YesIts been ups and downs but ... — Its been ups and downs but mostly not that bad with renovations going on in the new apartments. Keeping my fingers crossed, while i check out the renovated spaces.
response from property -Ruth, we appreciate your hopefulness! We appreciate your patience while upgrades and enhancements are being completed in our community. Our enhancements have been carefully planned to increase your comfort in your home and the community. We're confident that you'll be pleased with the result. Thank you.
Review From Modern Messagesubmitted by Sergio P. - |Recommended: YesThey are the best apartment... — They are the best apartments if I recommend them because everything is quiet and the services are fast and in the office they help you as if you were part of a family
response from property -Thank you for your hearty recommendation, Sergio! We're thrilled that our prime location and first-class service has made such a wonderful impression on you.
Review From Modern Messagesubmitted by Leia L. - |Recommended: YesThere isnt really anything ... — There isnt really anything wrong. I like most of the ammenities. Sometimes it does get a little messy in the laundry room and one of our machines has sticky stuff in it.
response from property -Leia, thank you for your feedback on our community. We're glad to hear that you enjoy our amenities, and we will have our maintenance team look into your concerns with the laundry room. Please feel free to visit our office if there is anything else you would like to share.
Review From Modern Messagesubmitted by Yolanda F. - |Recommended: YesI love the community. It's ... — I love the community. It's very peaceful, clean and quiet. I love the amenities and the patio The neighbors are very courteous. I'm glad me and my husband are tenants here
Review From Modern Messagesubmitted by Josuan D. - |Recommended: YesSmooth process so far, ever... — Smooth process so far, everyone was extremely helpful thus far in helping me with the application process and also the minor maintenance needed to be done. Joanna was also awesome
Review From Modern Messagesubmitted by Julio S. - |Recommended: YesGreat place to live, it’s c... — Great place to live, it’s close to everything and the school district is great we love the neighborhood, just the apartments needs some details
Review From Modern Messagesubmitted by Bruce E. - |Recommended: YesThe move in experience was ... — The move in experience was smooth and easy. The staff was very friendly, the neighbors have been nothing but nice and kind. The apartment is gorgeous.
response from property -Bruce, it's great to hear that your move-in went smoothly and that you are connecting with your neighbors. Thank you for the kind words about our community and our team. We look forward to having you here for many years to come!