Ratings & Reviews

Overall Rating

4(326 reviews)99.1% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Review From Modern Messagesubmitted by Srihari M. - |Recommended: YesSo far so good other than t... — So far so good other than the Visitor parking issue. I had to park rental car in visitor parking and have to walk to my unit which is little bit far. It is actually not a good idea to walk such distance at late nights.
response from property -Thank you for your review. Please let us know if we may further assist you.
Review From Modern Messagesubmitted by Srilakshmi V. - |Recommended: YesLand space is too big. Room... — Land space is too big. Rooms also spacious. But hallway carpet is too bad and dirty. Staff ia very nice and cooperative. Community schools are very good
Review From Modern Messagesubmitted by Piotr W. - |Recommended: YesMy experience with the pres... — My experience with the preserve has been pretty good thus far had one maintence issue and it got resolved the same day. Im really enjoying the pool in the summer time right now seems to be well maintained.
response from property -Thank you for your review. We hope that we continue to meet your expectations.
Review From Modern Messagesubmitted by Maksym V. - |Recommended: YesOverall the apartments are ... — Overall the apartments are nice, quiet, family oriented. Inside the apartment, I wish they had central air instead of ac wall units. The vents in the kitchen and bathroom are completely useless. Would be nice if the inside wasnt a splochy mess of white paint. It seems like anything that is cracked, chiped, scraped the answer is always just paint over it. The hallways look very horrible, stains on the carpets and scraps on the walls. The entrances are hit or miss, some work and some are free for all on who can come in. Lots of cool amenities they offer. Laundry is through credit card and they got rid of a card reload system. My biggest issues is parking and packages. I would like to see assigned parking, there is always room but you have a bit of a walk. With the packages, you pay a service to use their lockers, yet Amazon doesnt give a care about lockers so all Amazon packages are just PILED on top of each for you to search and find. And then some carriers use the lockers and some also just put in the pile. So waste of money to buy a locker. The other half of the time Amazon delivers packages and leaves them in the middle of your floor of your complex and I've already had 2 packages stolen because the drivers cant read the dumb instructions that they should go to main office for packages. They seriously need to update their package room since the lockers dont do anything except packages other than Amazon. Also a small inconvenience that ALL buildings have to go to main office for packages.
response from property -Thank you for leaving this detailed feedback about your experience with us. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.
Review From Modern Messagesubmitted by Kevin A. - |Recommended: YesGood and nice condusive pla... — Good and nice condusive place to live, highly recommended with affordable features. I really love the settings and the open view of the apartment complex ❤
response from property -Thank you for your review. We hope you continue to enjoy all that our community has to offer.
Review From Modern Messagesubmitted by Camille C. - |Recommended: YesThey are recently improving... — They are recently improving which is nice but there is definitely still room for improvements. I like the events that they have, nice added feature
response from property -Thank you for your review. We are happy to be of service.
Review From Modern Messagesubmitted by Misael L. - |Recommended: YesSo far it's good. Really en... — So far it's good. Really enjoying all this change in the community. The only thing that my family and I do not like is that kids need to be better supervised by the parents. Some of them ring door bells and run thru the hallways and they dont belong in does buildings and pet owners not being responsible about the dogs pooping everywhere.
response from property -Thank you for your review. We will use this feedback to help enhance the overall resident experience
Review From Modern Messagesubmitted by Shiladitya T. - |Recommended: YesI have been staying here fo... — I have been staying here for more than 3 years now , and this community has an amazing maintenance service . Even the apartments are very clean and newly renovated .
response from property -Thank you for your review. We hope you continue to enjoy all of our community features.
Review From Modern Messagesubmitted by Jessi J. - |Recommended: YesAlthough the staff is frien... — Although the staff is friendly, the apartment is very expensive I pay 40 in water for just me because we have to pay the building. I’ve had a lot of issues. Hopefully the next month goes smoothly
response from property -Thank you very much for sharing these comments. Please let us know if you would like to review our utility billing. We are here to be of service.
Review From Modern Messagesubmitted by Veenat N. - |Recommended: YesWhen I first move in I was ... — When I first move in I was advised of a facelift that was in the works. The staff is very friendly, rarely do I need to reach out but when something is needed it gets address right away. The updated mail room makings it convenient for delivered. Only dislike is the need for parking passes that are required after 10 pm, and only one pass per unit.
response from property -Thank you for taking the time to share this feedback with us. We will use this feedback to help fine tune our services and amenities to help improve upon the overall resident experience.
Review From Modern Messagesubmitted by Bilguun A. - |Recommended: YesMy family have been living ... — My family have been living here for 3 months. Everything is good so far. We love the location of the building. The management, staff always tries to help. Loved pool and gym. This place is awesome
response from property -Thank you for your review. We are happy to be of service.
Review From Modern Messagesubmitted by Veronica D. - |Recommended: YesI am giving them 5 stars be... — I am giving them 5 stars because anytime I need maintenance on my apartment they are always on time and it is a clean community and they also always keep you updated of any changes.
response from property -Thank you for your review. We are happy to provide streamlined communication.
Review From Modern Messagesubmitted by Damiany G. - |Recommended: YesIt definitely feels like ho... — It definitely feels like home. I have had no issues with anyone. I love the fact that there is so much diversity here and everyone is just doing their own thing.
response from property -Thank you for your review. We hope that you continue to enjoy calling our community home.
Review From Modern Messagesubmitted by Brianna R. - |Recommended: YesThis is my first apartment.... — This is my first apartment. I have no complaints other than the washer and dryers not being able to locate where they are. Other than that the rooms are very spacious and it always feels roomy. Good first apartment for me and my son.
response from property -Thank you for sharing these comments. Please let us know if we may further assist you.
Review From Modern Messagesubmitted by Leia L. - |Recommended: YesThe hallway of 4720 is alwa... — The hallway of 4720 is always dirty and smells really bad. There should be tighter security around the buildings. The lock on our front door is broken and anybody can just come in.
response from property -Thank you very much for sharing these comments. We will use this feedback to help enhance your experience with us!