Ratings & Reviews

Overall Rating

4(305 reviews)99% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Resident Reviews

Concerned about pest contro...Review From Modern Messagesubmitted by Donna R. - |Recommended: YesConcerned about pest control. There have been mattresses left in the hallway twice in the last 3 months, and my apartment had to be treated for bedbugs. I was told none were found, but worry about it all the time.
response from property -Thank you for your review. If you encounter any additional pest control concerns, please let us know and we will be happy to further assist you.
I’m have been living here f...Review From Modern Messagesubmitted by Kristine R. - |Recommended: YesI’m have been living here for about a month and I love it. I’m in a newly renovated apartment and the appliances are new, the carpets are new, the floors in the bathroom and kitchen are new as well. The leasing agent, Joanna, was wonderful and made the entire process of moving in nice and easy.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Having been here for almost...Review From Modern Messagesubmitted by Paul W. - |Recommended: YesHaving been here for almost 10 years, I have seen a lot of improvement since Trinity took over.The place is looking better and the staff has improved.
response from property -Thank you for your review. We are happy to enhance the overall resident experience.
Hallways are usually pretty...Review From Modern Messagesubmitted by Dana S. - |Recommended: YesHallways are usually pretty dirty and never cleaned jus vacuumed. Found a few big roaches in basement by laundry room and cricket in my house during the winter Very small counter space in the kitchen
Excellent location, staff i...Review From Modern Messagesubmitted by Joseph G. - |Recommended: YesExcellent location, staff is helpful and kind. Maintenance staff is top notch and extremely fast to resolve any issues. Community areas are kept clean and are all up to date. Highly recommend this complex to anyone
response from property -Thank you for your review. We are happy to be of assistance.
Some parts of community ok ...Review From Modern Messagesubmitted by Lucy H. - |Recommended: YesSome parts of community ok could be a little better. I have recommended family that lives here and some friends. There has been improvements since the new owners have taken over. They painted walls and doors, some updates to laundry room. They trying to control bug problems in this building.
Satisfying due to the fact ...Review From Modern Messagesubmitted by Tania H. - |Recommended: YesSatisfying due to the fact that the neighborhood is friendly. Great features such as pool, gym, grills, park and dog friendly. Great employee
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Honestly, the community is ...Review From Modern Messagesubmitted by Michael L. - |Recommended: YesHonestly, the community is rather wonderful. Friendly neighbors, a very helpful staff at the office, well maintained facilities and a feeling of actual care for us as residents.
response from property -Thank you for your review. We are happy to provide personalized service.
This is an amazing place lo...Review From Modern Messagesubmitted by Alejandro A. - |Recommended: YesThis is an amazing place located in a calm area.We have been staying here since 7 months in this apt complex. We love this place. There are lot of event happenings for kids. Whenever we happen to call maintenance within short period of time they fix.The apt have the parcel room too so it's very convenient for the residents. Neighbours are nice.Overall it's a very beautiful place to stay.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Good staff , everthing near...Review From Modern Messagesubmitted by Jose P. - |Recommended: YesGood staff , everthing near , nice place to live but not a lot of parking and they tow your car no matter what with visitor tag or not they tow your car. 200 to take your car back and plus they're racist with latinos plus you lose a day of work that's 100 more
Have a nice environment, pe...Review From Modern Messagesubmitted by Zongqiao G. - |Recommended: YesHave a nice environment, people living here are mostly friendly and nice to each other. Have good facilities for children and pets, need to address more for people to pick up their dog poop.
response from property -Thank you for your review. Please let us know if any areas are in need of additional attention and we will be happy to further address your concerns.
Living here is wonderful. ...Review From Modern Messagesubmitted by Erik S. - |Recommended: YesLiving here is wonderful. The on-site staff are very kind and are very receptive to feedback. The maintenance crew are always punctual and are more than willing to answer any questions or concerns one may have.
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.
Great community to live in....Review From Modern Messagesubmitted by Vivek S. - |Recommended: YesGreat community to live in. Have been living here for 4 years now. The new gym is awesome as well. They painted the exterior. I wish they upgrade the interior paint soon as well.
response from property -Thank you for your review. We are happy to be of service.
The experience that I have ...Review From Modern Messagesubmitted by Bobby W. - |Recommended: YesThe experience that I have had since moving into the preserve has been good and bad. I enjoy the affordable rent and the ability to submit requests through the Resident Portal App. However the property is not kept clean and my laundry room has whole in the wall with faulty machinery.
response from property -Thank you for your review. Please submit maintenance requests for any items in need of attention and we will be happy to assist you.
The best place to livesubmitted by Miguel C. - |Recommended: YesIt’s a great place to live
response from property -Thank you for the review. We hope that you continue to enjoy calling our community home.